Returns & Exchanges
What is INSPO’s return policy?
Most items can be returned within 14 days of delivery, as long as they are unworn, unwashed, and include all original tags and packaging. (Custom or discounted items may have different conditions.)
Please Note: At this time, INSPO does not accept returns. Exchanges will be handled on a case-by-case basis in accordance with the guidelines above.
if you require an exchange please email infoinspoclo@gmail.com
How do I return or exchange an item?
Send an email to the customer support address with the subject “Return”, and include your order number, your name, and the reason for sending the item back.
For exchanges, please place a new order for the item you want and return the original item for a refund.
When will I receive my refund?
Once your return has been received and inspected, your refund will be issued to the original payment method within 5–7 business days.
Dispatch & Delivery
What delivery options does INSPO offer?
Standard shipping is available, and express or next-day delivery may be offered depending on your location.
Orders & Payment
Can I cancel or change my order?
Yes — you can request an update or cancellation before your order is dispatched. To do this, contact support by email.
Sizing & Product Advice
How do I find the right size?
Refer to the size guide and measurement chart. Each product page also includes fit notes and size comparisons to help you choose the best option.
Does INSPO offer styling or product advice?
Yes! You can reach out to infoinspoclo@gmail.com or reach out to us on instagram: inspoclo_ for personalized recommendations.
if you have any other questions feel free to reach out to us via email (infoinspoclo@gmail.com) or via instagram: inspoclo_